Frequently Asked Questions

Can NuLaw automate email intake and email campaigns?

NuLaw allows you to generate email templates, campaigns, and more.

Does NuLaw offer integrations with any existing software?

NuLaw has many integration options through the Salesforce App Exchange as well as API custom integrations. Popular NuLaw integrations include; O365, Sharepoint, Outlook, Gmail, Google Calendar, Quickbooks, airSlate, Adobe Sign, Docusign, and NuPay. Managing your firm from a single all-inclusive platform has never been easier.

What kind of support do you offer for NuLaw?

Success:
5-24 Users Success Support
15 Monthly Tickets
Online Learning
Quarterly Business Reviews (high-level summary review)
Ticket Response [Critical: 4 hr] [High: 24 hr] [Medium: 48 hr] [Low: 72 hr]
Success +:
25-74 Users Success Support
30 Monthly Tickets
6 Admin Hours a Month
Online Learning
Quarterly Business Reviews (high level review)
Ticket Response [Critical: 2 hr] [High: 24 hr] [Medium: 48 hr] [Low: 72 hr]
Premier Success:
75+ Users Success Support
45 Monthly Tickets
12 Admin Hours a Month
Dedicated Success Manager
Quarterly Business Reviews (deep-dive technical review)
Online Learning
Ticket Response [Critical: 1 hr] [High: 4 hr] [Medium: 8 hr] [Low: 24 hr]

Do you offer NuLaw training?

NuLaw’s training experts will work hand-in-hand with your firm providing a workshop training and optional coaching sessions. Your training experience is custom crafted to your NuLaw platform, practice area and specific needs.

Can I build my own reports?

With NuLaw, there is no limitation to report building. NuLaw harnesses the Salesforce report builder, all data in your NuLaw platform is reportable through an easy to use report builder.

How secure is NuLaw?

NuLaw is one of the most secure practice management software platforms available on the market. NuLaw provides state-of-the-art security trusted by NASA and the U.S. Department of Defense. Find a full list of our security certifications here. With NuLaw, your firm’s data and information has never been more secure.

When do I begin making payments?

NuLaw license and implementation payments commence upon execution of the Master Services Agreement.

How will you import my current case data into NuLaw?

Data is imported into NuLaw during data migration. Your data migration team will provide a detailed data map displaying how data will be migrated from our current system to NuLaw. Once migrated, data is placed in a sandbox. Once in the sandbox, you will test and review the data to ensure accuracy.

What steps are taken during the onboarding process?

The OnBoarding Process is as Follows:

  • Discovery: NuLaw consultants work closely with you to learn your firm’s current atmosphere, goals, and how to craft your perfect platform.
  • Commitment: NuLaw is determined to be the best solution for your firm.
  • Implementation: Meet your NuLaw implementation team. Our team of experts will work hand-in-hand with you to gather your NuLaw system requirements and implement it into your NuLaw platform.
  • Data Migration: NuLaw’s skilled data migration experts study your current system, export your data and create an intuitive data map that is shared with you to confirm every piece of information is properly routed.
  • Go Live: Once your NuLaw platform is built, test the system in your sandbox and then finalize it in production to your firm through a tiered roll out or all at once.
  • User Adoption: NuLaw’s training experts will work hand-in-hand with your firm providing a workshop training and optional coaching sessions. Your training experience is custom crafted to your NuLaw platform, practice area and specific needs.
Can I customize NuLaw to meet my firm’s practice areas?

NuLaw supports all practice areas. During your onboarding process, the NuLaw team will create custom reports, document and email templates, engagement letters, automations, fields and more to fit your firm’s needs.

What features are available in NuLaw’s document management system?

NuLaw offers a full Microsoft Sharepoint integration, which allows you to seamlessly use your favorite office products like Outlook, Word, Excel and PowerPoint. Enjoy easy-to-use features like large file transfer, document sharing, document tagging, real-time editing, versions and more.

Does NuLaw have timekeeping and invoicing features?

With NuLaw, never miss capturing your billable hours. Timekeeping features include an easy to use timer, quick time entry, bulk time entry (when you need to record your whole day’s work); and supports litigation and activity codes. Next, seamlessly generate invoices and email them to your clients or export a LEDES invoice file for your corporate clients.

 

What will NuLaw do for my law firm?

NuLaw will increase your firm’s revenue by automating processes and driving efficiency from one easy-to-use platform. Built on Salesforce, NuLaw provides state-of-the-art security trusted by NASA and the U.S. Department of Defense.

Contact Us

Use the form below to get in contact with one of our team members.